We offer collection of online orders from the salon at 79 Kihikihi Road, Te Awamutu.
All orders are shipped via NZ Post's overnight delivery service. If your order is in stock (as we have clients in for treatments throughout the day who also purchase!), we aim to dispatch online orders the same day or the next day. Sometimes it can take a few days to dispatch your order for stock arrival - so please allow 1-3 days for this. NZ Post gets booked as soon as your parcel is ready, but the their pick up is out of our hands. You will get email updates from when it is in NZ Posts service for tracking and once scanned by them, this is when their overnight service starts from.
If you have any questions regarding the delivery of your order, please get in touch.
In regards to any returns, we offer refunds direct via same way you purchased with unopened products within 2 weeks. After this, no returns will be considered.